# Support

## Need Help?

If you encounter any issues while using the **Check In Service API** or have questions about integrating your Property Management System (PMS), we’re here to help! This page provides all the information you need to get support quickly and efficiently.

## How to Get Support

### 1. Consult the Documentation

Before reaching out, check the following sections of the documentation:

- [API Reference](#api-reference): Detailed descriptions of endpoints, request/response formats, and examples.
- [Setup Guide](#setup-guide): Instructions for configuring your development and production environments.
- [Error Codes](#error-codes): Common issues and how to resolve them.


### 2. Contact Our Support Team

#### **Email Support**

For general inquiries, technical assistance, or bug reports, contact our support team at:
**`support@yourcompany.com`**

Please include the following details in your email:

- Your **API key** (if applicable).
- The **endpoint** and **request type** (e.g., `POST /api/v1/card/authorize`).
- A **timestamp** of when the issue occurred.
- A detailed description of the problem, including any error messages.
- Steps to reproduce the issue (if applicable).


#### **Support Hours**

- **Monday to Friday**: 9:00 AM – 5:00 PM (GMT)
- **Weekends and Public Holidays**: Limited support available.


We’re committed to providing you with the best possible support. Thank you for using the **Check In Service API**!